Technology & Systems

Highly trained Customer Service Representatives answer your calls promptly, courteously, efficiently and knowledgeably. Outstanding customer service is part of the package at IFC. We are proud of IFC employees; their integrity and sincere commitment to quality of service is evident in every job, every day.

IFC employs cutting-edge Information Systems engineers that utilize new technologies to create on-line order processing techniques that are custom tailored to meet our clients needs. Continually we are adding links to clients' web sites for Internet or Intranet order processing. Enhancing our integration to major shipping carriers, on-line reporting, tracking, and ship validation. Inventory tracking and reporting is managed in real time and on-line for client look-up.

If you need survey processing, IFC handles it all! Because of our experience in mail management, digital printing, and data processing we are able to manage the full cycle of design, print, mail, receive, process and report for highly professional and cost-effective surveys. Through this experience and advanced equipment we provide low cost printing, the lowest possible outbound and return postage, response scanning technology, and superior reporting.

IFC order processing databases are fully integrated with warehouse management, inventory control, shipping, and reporting. Our clients are provided online order tracking. Customers receive email ship confirmations with tracking information. Reports can be sent to our clients or our clients can Internet access their own custom-designed reports.